How can I get answers about a product to answer my customer questions?

Novatech Wholesale posted this on Aug 29, 2015

While some of our products definitely have more info than others, hopefully you will be able to find the answer in the description, title, or additional info sections of the product.


If you are unable to find the answer via the information we have available, try to use google to find the answer. For example, if you have a customer that wants to know the exact dimensions of the iphone 6 plus and we don't have the info available in the description, go to google and type "iphone 6 plus dimensions" and I am sure you will find a ton of results.


If you are unable to find the answer you are looking for using google, than look up the manufacturer for the product via Google, and email or call them to find out as they will know best.


While we are here to help make your selling experience as easy as possible, we just do not have the available staff to answer all of your customer questions for you. With a little research online you can generally find the answers to most questions. If you have done the research using our suggested methods and you still are unable to find the correct answer let us know and we will do our best to help you find the correct information.

Categories: Selling