Do I have to pay for return shipping?

Novatech Wholesale posted this on Aug 29, 2015

We only provide a return shipping label if we send the wrong item (ie you order a TV and we send a dvd player, it is your responsibility to make sure you are ordering the correct item when you place your order). We do not provide return shipping for damaged, defective or unwanted returns. However, if your customer receives an item that was damaged in transit you will need to notify us so we can start a damage claim, in these cases UPS will usually pick the item up from the customer at no charge.

Categories: Returns & Refunds