Novatech Wholesale Return Policy

If you need to return your purchase for any reason you may do so for 30 days from the date of purchase. Please use the "Request RMA" link at the bottom of the page.

All orders must be returned in its original factory packaging and include everything that was originally received with the item.

If the item is at all physically damaged or abused your return will not be accepted and return shipping will be your responsibility.

Any physical damage during shipping must be reported within 7 days of delivery or the return request may be refused. 

Some items we sell may be non-refundable and/or returnable.

Returns will have the option to be exchanged or refunded back to the original form of payment.

Non returnable products include but are not limited to:

Software
Subscriptions
CD's
DVD's
Downloadable Products

Click here to Request an RMA number